My colleagues and I had the privilege of attending Tata Consultancy Services’ (TCS) Analyst Day event held in Boston on September 21, 2017. There were several interesting and informative presentations covering topics such as the concept of Business 4.0 and how TCS is deploying Digital, deep domain expertise and its deep and vast portfolio of services and solutions to provide its customers with exponential value through mass customization, leveraging ecosystems to help its customers embrace and manage risk while maximizing business outcomes.
As one of the ARC Analysts focused on upstream and midstream oil & gas it was great to learn more about how TCS is leveraging ‘cognitive automation’ through its solutions such as Ignio, an product that provides some very powerful horsepower through its self-learning capability, empowered by machine learning and artificial intelligence (AI), that can move customers from predictive maintenance to prescriptive maintenance, thereby extending the life (and availability) of an asset such as a pump or compressor and also optimizing that asset’s performance and the process for which it is being utilized. I know first-hand that TCS is successfully helping customers in Australia with pump optimization and increasing pump availability as well as, more importantly, helping to increase the customer’s gas processing operations by saving over 100-man days per year, reducing pump downtime and increasing production. Harrick Vin, Global Head of Digitate, explained that he envisions advanced analytics platforms such as Ignio as being technology being augmented by people and one that is capable of learning over time.
ARC often counsels companies in the oil & gas markets that they should focus their operations on what they do best – finding, extracting, producing, refining and/or marketing oil & gas and seek out strong technology partners such as TCS that possess not only deep domain expertise but also the ability to handle complex systems integration and optimization which is vital to maximizing the true power of a digital transformation.