Archive for Aftermarket Service Improvement

Digitization in the Railway industry

For rail and other transportation industries, the fourth industrial revolution promises continuing acceleration of innovation on both the supply and demand side. Digitization can enhance the railway infrastructure, maximize availability, and improve the operational efficiency of all assets. From the manufacture of rolling stock to how rail operators serve their customers, new technologies will lead […]

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Business 4.0 with Industrial IoT

A recent analyst event given by Tata Consultancy Services’ (TCS) evolved Industry 4.0 into a broader Business 4.0 theme. It included many of the technologies underpinning Industry 4.0, and extended this beyond the manufacturing portion of an industrial enterprise. Here, optimization and digital transformation goes from the plant floor into other aspects of the business. […]

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Drinktec 2017: The IIoT Disconnect

After years of discussion and debate about the merits of concepts like IIoT and Industrie 4.0, in the last two years our industry has witnessed the move from theory to practice. Automation suppliers now offer everything from gateways that IIoT-enable legacy devices, to full-blown IIoT platforms that provide the underpinnings for hardware and software connectivity. […]

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New Sources of APM Competition Emerge

Among the many prevailing Industrial Internet of Things (IIoT) predictions ARC and others have made, is the emergence of new sources of competition and new business models.  The market for asset reliability software and services and APM is no exception.  IIoT is rapidly reshaping how assets are managed.  This is being driven in part by […]

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CSX’s Key Metrics for Seamless Rail Services

CSX is a supplier of rail-based freight transportation in North America, and they recently restructured the operations and workforce. The STB (Surface Transportation Board) stated that they have received several “informal complaints” from shippers about CSX’s deteriorating rail services, which coincided with CSX’s restructuring process. To address the concerns, CSX is transitioning to precision scheduled […]

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